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Staff

Principals:

Shayna Osborne, APA, ERPA

Shayna Osborne, APA, ERPA email: shayna@osbornecorp.com

Shayna Osborne is an expert retirement plan consultant with 35 years of experience. She is an Enrolled Retirement Plan Agent (ERPA), helping place her among the top tier of pension industry professionals, and is an Accredited Pension Administrator (APA) as well. Some might say that the industry is in her blood as both she and her brother are second generation retirement plan consultants!

Guided by a fervent belief in giving back to the industry and developing the next generation, Shayna is on the board of directors for the National Institute of Pension Administrators and is on its Education and Professional Development Committee.

As a business owner herself, Shayna truly understands the needs of her clients and believes that every employer is unique. She is passionate about how Osborne & Associates partners with their clients so that they can reach their retirement goals by utilizing the benefits of a qualified retirement plan.

Shayna prides herself in the ability to leverage her credentials, years of experience, and highly personal approach to customize her clients’ retirement plans. Their wide range of needs – from planning for a comfortable retirement to maximizing tax savings to crafting a retirement plan that attracts and retains employees – keeps her energized about the retirement plan industry.

Shayna’s ERPA accreditation, which is approved by the Internal Revenue Service, allows her to practice before the IRS regarding retirement plan issues. She specializes in defined benefit and defined contribution retirement accounts for small to large corporations including, but not limited to: Profit Sharing, Pension, 401(k), Cash Balance and Defined Benefit/Defined Contribution Combo Plans. Shayna is thankful she has a loyal client base who can attest to her practical, personal experience in finding targeted solutions that carry a high level of comfort and satisfaction.

Shayna and her husband enjoy their growing family of three adult children and their partners, three grandchildren and two rescued pit bulls. When she is not working with clients, Shayna is enthusiastically spending time outdoors, cooking and wine tasting, and relishing time with friends and family.

"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful." - Albert Schweitzer

Wade Osborne, APA

Wade Osborne  email: wade@osbornecorp.com

It sounds odd to say, but it's true...The Retirement Planning Industry is all I've ever known.

Beginning with childhood, my family was involved in the Industry with a family-owned business. As a child, my allowance came from working there. I continued to work there throughout college. Immediately after college I went right into the business.

I spent several years learning everything I could about the Retirement Planning Industry.  Then our family-business was sold to a large Insurance Company where I spent a decade running their Retirement Planning division.  This was an important period for me; it expanded my view of business and the Industry.

Eventually I made the decision to try owning my own Retirement Planning Company. I purchased the division I was running and went out on my own for a little over a decade.

A few years ago it became clear that it was time to enter a Partnership and The Osborne Organization was merged into Osborne & Associates.

This Partnership feels wonderful and it's interesting to see how everything has come around full-circle. Now I'm watching our kids return from college and enter this once-again, family-business...just as I did almost 30 years ago.

So while it is both true and odd that the Retirement Planning Industry is all I've ever known during my lifetime, it is also true that I say those words with pride and a tremendous amount of gratitude.

Retirement Plan Consultants:

Zachary Osborne

Zachary Osborne, APA  email: zach@osbornecorp.com

Zach Osborne, part of the third generation of Osborne retirement plan consultants, has been with Osborne & Associates for more than half a decade. Zach is an Accredited Pension Administrator (APA), and shares the company’s dedication to partnering with clients to reach their retirement goals through qualified retirement plans. He also helps manage O&A day to day.

Zach is particularly passionate about bringing a holistic, team-based approach to pension administration and retirement plan design. By cultivating professional relationships and bringing those partnerships to clients, O&A can provide a seamless, well-integrated approach to the entire retirement plan experience. Zach staunchly believes that with each expert excelling in their specific role on the plan, O&A can further achieve the goal of providing the highest overall service level to its clients.

Zach is a member of Modesto Sunrise Rotary, and earned his Bachelor of Arts in Economics from the University of California, Santa Barbara. He and his wife (as well as their two rescued dogs) are parents to an energetic daughter. When he is not working with clients, Zach is an avid traveler, and enjoys golfing, running and occasionally racing around the dirt bike track.

"Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.” - Vince Lombardi

Retirement Plan Administrators:

Martha Talamantes, APA

Martha Talamantes, APA email: martha@osbornecorp.com

Martha Talamantes is a senior retirement plan administrator with more than 25 years of experience in the pension administration industry, and is an Accredited Pension Administrator (APA).

Managing more than 140 retirement plans, Martha relishes building relationships with each of her clients and fully appreciates the challenges each plan can present. One of Martha greatest strengths is that she understands complex plan design, having designed, installed and administered various types of retirement plans throughout her career. She also specializes in discrimination testing. The breadth of Martha’s expertise coupled with the depth of her dedication to customer service make her especially invaluable to sponsors of both defined benefit and defined contribution retirement plans.

Outside the office, Martha enjoys spending time with longtime friends and family, particularly her daughter – a recent graduate of UC Berkeley.

"So often we become so focused on the finish line that we fail to enjoy the journey." - Dieter F. Uchtdorf

Marcein Tucker, QKA

Marcein Tucker, QKA email: marcein@osbornecorp.com

Marcein Tucker is a senior retirement plan administrator with more than 30 years of experience in the pension administration industry. She moved back to California from Alaska in 2004 and has been part of the Osborne & Associates family ever since! Marcein has a Qualified 401(k) Administrator designation, or QKA, from the American Society of Pension Professionals & Actuaries, one of the country’s leading pension professional organizations.

A highly mathematical person, Marcein is particularly excited by the challenges of reconciling broker accounts and complex trust accounting. That said, her vast experience with all facets of retirement plan administration make her instrumental to her clients, whom she treasures. Marcein also thrives in addressing the complicated issues that can arise on a daily basis in the pension administration industry.

Marcein shares her home with and cares for her disabled brother, Richard. She also shares her home with horses, cats, chickens and a goofy girl-dog named Sophie. Marcein is especially proud of her two daughters, five grandchildren and three great-grandchildren and spends as much time with her family and friends as possible. In her spare time – when she has it – Marcein loves traveling, reading, listening to music, and cooking.

“Love the life you live. Live the life you love.” - Bob Marley

Nichol Cunningham, APA

Denise Harrington, QKA email: deniseh@osbornecorp.com

Denise is a senior retirement plan administrator with nearly 35 years of pension plan experience. She has a Qualified 401(k) Administrator designation, or QKA, from the American Society of Pension Professionals & Actuaries, one of the country’s leading pension professional organizations.

Denise is particularly energized by the problem-solving aspects of the pension administration industry, including balancing perplexing assets and performing contribution calculations. Her insightful retirement plan background has well-equipped her to recognize and research complex retirement plan issues, and Denise continues Osborne & Associates’ long-standing tradition of providing strong customer service.

When not working, Denise studies the homeopathic arts and loves to make herbal soaps. She has also made feeding the homeless a priority in her life. Denise enjoys reading, listening to music, and spending time with her eight grandchildren.

Demiles Brown

Demiles Brown email: demiles@osbornecorp.com

Demilles Brown is a senior retirement plan administrator who recently joined Osborne & Associates, bringing with him nearly 25 years in the pension administration industry. He has deep experience, in particular, in plan administration and design, and has worked with a wide range of business enterprises.

His broad retirement plan background started with essential plan accounting and daily processing of participant loans, distributions, contributions and rollovers, and expanded over the years to include a variety of more complex plan designs, administration and audit support.

Demilles has always maintained a strong customer-oriented approach to pension administration, reinforcing O&A’s robust commitment to putting its clients and their needs at the forefront. For Demilles, the best retirement plans arise when it all the professional aspects come comes together to harmoniously achieve the client’s objectives.

Demilles earned his Bachelor of Science in Business Management from the University of Minnesota, and began his pension administration career in the Midwest. Demilles enjoys being outdoors, from running and hiking to grilling. He is married and loves coaching his son’s basketball team.

"I love it when a plan comes together!" - Hannibal Smith, "The A-Team"

 

Junior Retirement Plan Administrators

Denise Cueto

Denise Cueto email: denise@osbornecorp.com

Denise Cueto is O&A's newest Accredited Pension Administrator (APA), having joined the pension administration industry in 2012. Denise earned her APA after coming to O&A as an administrative assistant.

A determined, adaptable team player, Denise is always focused on provided excellent customer service, and she is enjoying being responsible for her own client roster. Previously, she provided plan administrators with support ranging from data entry and assembling the annual administration packets and retirement plan documents to preparing participant distribution paperwork and documentation for participant loans and hardship distributions.

Denise earned her Bachelor of Science in Business with an Accounting Concentration from California State University, Stanislaus. In her spare time, she enjoys attending sport events, going to the movies and spending time with friends and family, especially her two daughters.

“Shoot for the moon. Even if you miss, you’ll land among the stars.” - Les Brown

Administrative Assistants:

Sue Ceballos

Sue Ceballos email: sue@osbornecorp.com

Sue Ceballos is an administrative assistant/junior retirement plan administrator with more than seven years of experience in the pension administration industry. She has earned distribution and loan administrator certificates from the National Institute of Pension Administrators (NIPA), one of the country’s leading pension professional organizations, and is working on becoming an Accredited Pension Administrator (APA).

As a prior business owner herself, Sue places a premium on customer service, an understanding she brings with her in supporting Osborne & Associates retirement plan administrators. Sue assists with all areas of daily plan administration, preparation of annual administration packets, and participant distribution requests. Sue is particularly adept at both the reconciliation of trust accounting and the accounting of broker statements. Her expertise and willingness to go the extra mile are an essential part of the Osborne & Associates team.

Sue has two adult children and one grandchild, and enjoys walking her dog and visiting with family.

"Life is what you make it. Always has been, always will be." - Eleanor Roosevelt

Taylor Dishman

Taylor Dishman  email: taylor@osbornecorp.com

Taylor Dishman is an administrative assistant who is fairly new to the pension administration industry as a full-time staff member, but has worked summers at Osborne & Associates since 2010. Each day she contributes her terrific organizational skills and efficient work ethic honed in the hospitality industry.

From spearheading record retention efforts and helping manage the PPA restatement project to assisting with client relations, Taylor is a flexible, important part of the Osborne & Association family. Her can-do attitude helps ensure that numerous special projects actually get done!

Taylor and her young family, which includes two energetic little ones, enjoys spending time with friends and family.

"Don’t dream about success, work for it." - Estée Lauder

Director of Operations

Ashlee Pacheco, APA

Ashlee Pacheco, APA email: ashlee@osbornecorp.com

Ashlee Pacheco is a retirement plan administrator and part of the third generation of Osborne retirement plan consultants! She has been with Osborne & Associates for more than 10 years, and is currently its director of operations, focused on maximizing O&A’s operational efficiency.

Ashlee has developed an exceptional perspective and knowledge base during her first decade in the pension administration industry by working on nearly every aspect of a qualified retirement plan. Having started with data entry and clerical duties before moving to plan administration, Ashlee is better able to positively impact every aspect of O&A’s needs. Her commitment to quality customer service also helps ensure that Osborne & Associates’ robust tradition of top-notch, dedicated support for each client is maintained.

Ashlee earned her Bachelor of Science in Business Management from the University of Phoenix. She and her husband are parents to a highly-spirited toddler as well as two canine companions. When not working, Ashlee enjoys home projects, baking, and spending time with friends and family, often at live football, baseball and entertainment events.

"If opportunity doesn’t knock, build a door.” - Milton Berle